Frequently Asked Questions

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Pump install and care instructions

How to Install Your Pump

  1. Twist the top counterclockwise to unlock the pump.
  2. Insert the pump into the bottle, but don’t press it all the way down yet (this helps prevent overflow). Don’t screw it on just yet.
  3. Press the pump down fully twice to prime it.
  4. Once primed, tighten the pump securely onto the bottle.

How to Clean Your Pump

  1. Hold the spout under hot running water to dissolve any built-up sugar.
  2. While rinsing, gently press down on the pump to flush water through.
  3. Continue until the water runs clear and rinse all parts thoroughly.
  4. Let the pump dry completely before placing it back on a bottle to avoid cross-contamination.

Shelf Life Syrups

Unopened - they are good indefinitely

Once opened, syrups will typically last about 3 months at room temperature and up to 8 months in the fridge. For the longest shelf life and best quality, we recommend refrigerating after opening.

Ingredients & Preservatives

At Gourmet Inspirations, we take great pride in using only the finest ingredients with no nasty preservatives. We’re committed to quality and transparency, so you can be confident in the products you’re enjoying. For a full breakdown of ingredients in each product, please refer to the product details page.

Shipping & Delivery

We aim to get your order to you as quickly as possible! Our standard shipping fees are outlined during checkout. We typically ship out orders within 1-2 days of receiving order, Monday to Friday. If you have any questions or special requests regarding delivery, please don't hesitate to contact us.

Product Use & Storage

To ensure the best flavor and freshness, we recommend storing our sauces, spice blends, and syrups in a cool, dry place. Once opened, please follow any specific instructions on the packaging for optimal shelf life. For tips on how to use our products, visit our Recipes section for inspiration.

Wholesale & Bulk Orders

Looking to carry our products in your store or café? We offer wholesale and bulk ordering options. For more details, please reach out to our sales team via our contact form or email us directly at info@gourmetinspirations.ca.

Allergen Information

Our products are made with care to provide great taste without compromising on quality. All of our products have gluten-free (GF) ingredients and most are dairy-free (DF) with the exception of the creamy peppercorn and salted caramel whisky sauces. Some products contain sulphites, soy, fish, sesame and mustard. We advise checking individual product labels for specific allergen information. If you have any concerns, feel free to reach out to us.

Returns & Exchanges

We want you to love what you’ve ordered! If for any reason you’re not satisfied, we offer returns and exchanges within a specified period. Please review our full returns policy for details, and don't hesitate to get in touch with our customer support team if you need assistance.

Order Modifications

We understand that sometimes life changes quickly! If you need to modify or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request, though we can only modify or cancel orders before they’ve been shipped

Gift Cards & Promotions

We offer gift cards that can be used across our site. Additionally, if you have a promo code or discount, you can easily apply it at checkout. Be sure to sign up for our newsletter for exclusive deals and promotions.

Shelf Life & Best Before Dates

We recommend using our products by the "Best Before" date for the best experience. The shelf life of each product varies, but most of our items are designed to last for several months. Once opened, check the packaging for any specific guidelines on how long the product will stay fresh. Note: Our syrups and spices don’t have a best before date. Follow usage instructions on package.

International Shipping

We currently offer shipping within Canada only. If you’re outside our standard shipping areas and would like to place an order, please contact us for more information.

Recipe Suggestions

Not sure how to use our products? Explore our Recipes section for a variety of ideas and inspiration! From delicious dishes to creative drinks, you’ll find plenty of ways to incorporate our sauces, spice blends, and syrups into your everyday meals.